Automate commercial attention, capture opportunities and improve customer response
At CADT we develop, install and customize sales assistants with Artificial Intelligence designed to help companies improve their commercial process, respond more quickly to their customers and collect useful information from the first contact. An AI sales assistant can be available on your website 24 hours a day, 7 days a week, answering queries, guiding the customer, resolving initial doubts and collecting important data for your sales team. When the conversation ends, the information collected can be automatically sent by email, allowing the company to receive immediate notice and act quickly on each new opportunity.
What is an AI sales assistant?
An AI sales assistant is a conversational tool integrated into the company's website that allows you to interact with visitors in a natural, guided and automated way. Unlike a traditional form, the assistant can maintain a conversation with the customer, better understand their need and ask relevant questions to obtain useful information before the sales team intervenes. It can help identify if the customer is interested in a product, a service, a quote, a demonstration, a sales visit, technical support or any other process defined by the company.
Why incorporate an AI assistant on your website?
Many business opportunities are lost because the customer visits the website outside of business hours, does not quickly find what he or she needs, or does not want to fill out a long form. With an AI sales assistant, the company can offer an immediate response, improve the visitor experience and convert more inquiries into real opportunities.
Main advantages
- Attention available 24 hours a day.
- Automatic collection of commercial data.
- Improved conversion of visits into contacts.
- Reduction of repetitive tasks for the sales team.
- Quick response to new potential clients.
- Immediate sending of information by email.
- Possibility of customizing behavior according to the type of company.
- Integration with internal processes, CRM, ERP or management systems.
How it helps in the sales process
The assistant can be adapted to the business process of each company. It is not just an automatic chat, but a tool aimed at capturing and qualifying opportunities. You can ask the client what they need, what type of service they are looking for, what their approximate budget is, when they want to start, what contact information they want to leave or any other information relevant to the company. From this conversation, the system can prepare a structured summary and send it directly by email to the sales team. In this way, when the salesperson receives the notice, he already has a first photograph of the client's need and can contact with more context, faster and better preparation.
Information that the assistant can collect
The assistant can be configured to collect different data depending on the business:
- Name and surname.
- Company.
- Telephone.
- Email.
- Product or service of interest.
- Main customer need.
- Approximate budget.
- Urgency or expected deadline.
- Additional comments.
- Contact preference.
- Initial opportunity qualification.
This information can be automatically sent via email at the end of the conversation or integrated with other business systems if the project requires it.
Customization according to your business
Every company has a different business process. For this reason, at CADT we do not work with generic, unadapted solutions. We analyze your activity, the type of client, the services or products you offer and the commercial flow you want to follow. From there, we configure the assistant to use the right tone, ask the right questions, and collect the information that is really useful for your team.
The assistant can be adapted to different sectors:
- Service companies.
- Industry.
- B2B Commerce.
- Electronic commerce.
- Consulting.
- Technical services.
- Real estate.
- Training.
- Health and well-being.
- Companies with complex business processes.
Development, installation and commissioning
Our work process:
Initial analysis of the business process.
Definition of the assistant's objectives.
Conversation flow design.
Definition of key questions to qualify the client.
Personalization of the message and tone of communication.
Data collection configuration.
Installation of the wizard on the web page.
Configuration of automatic sending by email.
Functional tests.
Final adjustments according to the needs of the company.
Available 24 hours a day
The assistant assists customers even when your team is not available: nights, weekends, holidays or times of high workload. No query is left without an initial response.
Automatic sending of information by email
When the customer ends the conversation, the system can automatically send an email with a summary of the information collected. This email may include:
- Customer contact information.
- Summary of need.
- Product or service of interest.
- Level of urgency.
- Important observations.
- History or summary of the conversation.
- Recommendation of commercial action.
In this way, the sales team can respond quickly and with clear information, avoiding loss of time and improving the quality of follow-up.
A tool to sell better
An AI assistant does not replace the sales team: it enhances it. It allows you to filter queries, capture data, identify opportunities and provide a first professional response.
Integration with CRM, ERP and other systems
In addition to sending by email, the assistant can be considered as a gateway to other company management systems. Depending on the needs of the project, the information collected can be integrated with tools such as CRM, ERP, internal databases, ticketing systems or commercial automation platforms. This allows you to transform a conversation into an opportunity registered, organized and ready to be worked on by the corresponding team.
Common use cases
An AI sales assistant can be used in many business scenarios:
- Collection of budget requests.
- Qualification of potential clients.
- Initial attention outside of working hours.
- Data collection for commercial calls.
- Guidance on products or services.
- Referral of inquiries to the appropriate department.
- Record of incidents or basic requests.
- Preparation of opportunities for the commercial team.
- Initial support in marketing campaigns.
- Improved conversion on landing pages.
What your company can achieve
Implementing an AI sales assistant can help your company:
- Respond sooner to customers.
- Capture more opportunities from the web.
- Reduce administrative work for the sales team.
- Improve the quality of the information received.
- Offer a more modern and professional image.
- Increase the conversion of visits into contacts.
- Better organize the commercial monitoring process.
- Avoid missing consultations outside of working hours.
Why CADT
At CADT we combine software development, technology consulting and experience in business processes. We don't just install a chatbot. We design a solution adapted to the real functioning of your company, aimed at improving customer acquisition and facilitating commercial work. Our approach is hands-on: understand what you need, set up the wizard correctly, and get it ready to deliver value from day one. We work with a technical and business vision, taking care of both technological integration and real usefulness for the sales team.
Start capturing better opportunities from your website
If you want to improve the commercial service of your website, automate the collection of information and offer an immediate response to your customers, we can help you implement a personalized AI sales assistant for your company. Contact CADT and we will study how to adapt this solution to your commercial process.
Request information
- Tell us what type of clients your company serves, what information you need to collect and how you want your AI sales assistant to work.
- We will help you define a solution adapted to your business.
